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Community Bank
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Southwest PA Business Journal Article Discussion Points – Discussion with John Montgomery 2 Years Into His Role as CEO and Southwestern PA Resident
Ø CB Mission is to partner with individuals, businesses, and Communities to realize their dreams, protect their financial future and improve their lives.
Ø The cornerstone of our business is our employees and clients experience
Ø COVID 19 impacted all business including banking. Digital transformations became a top priority of Community Bank.
o Core system conversion – moving our core system into the cloud.
o Implementing a new teller system
o Digital statements
Ø Additional digital changes on the way:
o Virtual Tellers at all branches allowing expanded hours and capabilities
o New website
o Digital Banking Updates
o Mobile banking updates
o Online applications
o Improved efficiency and speed
o Additional Alerts and protections for our customers
Ø When complete we will be better or equal to all bans in the market.
Ø People, technology, and culture are a priority. Training and hiring top talent are a priority.
Ø We are looking to update and renovate our bank branches reflecting our commitment to our employees and clients.
Ø We are working to be a top performing, independent, financial services institution